A quick note from us to share our sincere and deepest thanks for the kindness with which you met our announcement on Friday. We’ve always known we have the best customers, but nothing could have quite prepared us for the outpouring of love and support we’ve received over the past few days. The well wishes, the memories you’ve shared, the orders you’ve placed, the shares … we’ve truly felt a warm, woolly embrace from our amazing community, and we’re more grateful for it than we can say. Thank you, thank you, thank you.
Here are a few more details on time scales and answers to some frequently asked questions.
Update On Clearance Sale
We’ll kick off the clearance sale as soon as we’re caught up on all the lovely orders that we received over the weekend. As a reminder, newsletter subscribers will be the first to hear about the sale. If you’re not subscribed, you can sign up here.
Bundles and Kits in the Online Shop
We’ve now removed any bundles or kits from the online shop as they were causing some hiccups with stock keeping. All in-stock items that were in kits remain on sale individually. This also helps us to pack your orders more efficiently. Thanks for your understanding!
YouTube Videos
We’ve had several folks asking about our YouTube video tutorials going forward. Never fear, our YouTube channel will stay live indefinitely.
Making A Donation
We’ve also had really kind questions about making donations. We aren't accepting donations, but if you would like to support us but don't need yarn or books, then purchasing a digital product via our website or Ravelry is an easy way to do so.
Thank you again for all your amazing support.
With love,
Jen, Jim and Kat